FAQ - Dream Machine Recording & Co.

FAQ: FREQUENTLY ASKED QUESTIONS

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    • Mixing is basically tinkering with everything you have recorded to complete your songs. You’ll do things like drop in effects, adjust fader, EQ your tracks and so on. Think of mixing as putting the puzzle together. You’re putting together the parts of what you have recorded; making sure everything hangs together right, and putting some finishing touches on things. When you’re done mixing your songs, you should be pleased with the way the song sounds, and feel confident that you don’t need to add anything musically. Mastering is adding sparkle and shine to your music. In a very basic sense, when you master your album, you’re making sure that song one doesn’t blow out the speakers while song two is barely audible – in other words, you want the levels of the songs to be similar and you want a general sense of cohesiveness to your recording, It also add the finishing touches to the song to bring it to its highest potential, making as loud as possible without distorting and making the song sound big and strong while sounding wider and clearer to emerge you in its sound. No song should be without mastering!

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[mk_fancy_text color=”#e8e6ed” highlight_color=”#000000″ highlight_opacity=”0″ size=”20″ line_height=”34″ font_weight=”300″ margin_top=”0″ margin_bottom=”18″ font_family=”Open+Sans+Condensed” font_type=”google” align=”center”]Mastering is the final step in bringing your recording to its optimum potential. It gives your music the professional commercial quality necessary to compete nationally and globally. No matter if your audio is planned for radio, CD/cassette duplication, CD-ROM/DVD authoring or publishing to the World Wide Web, it must be mastered to take full advantage of the media in which it is to be released.[/mk_fancy_text]

[mk_fancy_text color=”#e8e6ed” highlight_color=”#000000″ highlight_opacity=”0″ size=”20″ line_height=”34″ font_weight=”300″ margin_top=”0″ margin_bottom=”18″ font_family=”Open+Sans+Condensed” font_type=”google” align=”center”]After working on countless songs and albums, mastering engineers develop an acute sense of sonic and musical knowledge that is key to successful mastering. It’s also a huge plus that the mastering engineer was not there when you recorded and mixed your album. Hearing your songs for the first time, a fresh pair of ears can offer truly objective advice.[/mk_fancy_text]

[mk_fancy_text color=”#e8e6ed” highlight_color=”#000000″ highlight_opacity=”0″ size=”20″ line_height=”34″ font_weight=”300″ margin_top=”0″ margin_bottom=”18″ font_family=”Open+Sans+Condensed” font_type=”google” align=”center”]You always have input into how your project sounds, and We will do everything We can to make your audio project sound incredible.[/mk_fancy_text]

[mk_fancy_text color=”#e8e6ed” highlight_color=”#000000″ highlight_opacity=”0″ size=”20″ line_height=”34″ font_weight=”300″ margin_top=”0″ margin_bottom=”18″ font_family=”Open+Sans+Condensed” font_type=”google” align=”center”]To be able to provide you with great affordable rates and fast turnarounds, all of our services are a hybrid of analog and digital. Using the industry’s absolute best hardware, software, and plugins, I am able to provide an excellent digital OR analog sound to your mixes and masters.[/mk_fancy_text]

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  • To be able to provide you with great affordable rates and fast turnaround, all of our services are hybrid of analog and digitally processed. Using the industries absolute best hardware, software, and plugins, we able to provide an excellent digital OR analog sound to your mixes and OR masters. We work in a private studio with top quality computing systems, hardware and monitors & we have over 16 years’ experience mixing and mastering every genre of music. Once we receive your material and payment, we begin to prepare and work on your project right away. Mixes are usually mixed completely then We rest our ears for a day and come back for anything we’ve missed, before the mix is finalized, We will send you the mix in mp3 format for your review, if any changes will be made we will make them and send the mix back, this process repeats until you confirm the mix is complete.
  • Masters are tested on over 3 pairs of high end monitors and numerous sound systems such as an iPhone (mp3 player), car stereo, Laptop speakers and a boom box, to make sure you are getting the best possible sound on every playback device!
  • Your files will be delivered to you in a personal private Dropbox folder shared between us, you can choose to delete the files and folder or keep it to transfer material in the future if needed.

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    • Once your project is completed you will receive A WAV file of your Mixed or Mastered song, along with any ad-ons you have ordered, You will also receive a MP3 file which allows your song to be automatically imported into your computer or mp3 players music playback system (iTunes, Windows Media Player, etc.)
    • We will NOT send you a copy of the session where we mixed and mastered. Although we can send individual stems of your project at extra cost.
    • EVERY MIX AND MASTER SESSION INCLUDES EQUALIZATION, COMPRESSION, REVERB, PEAK LIMITING, ADDING AMBIANCE, STEREO WIDENING, BASS ENHANCEMENT, LOUDNESS MAXIMIZATION, DYNAMIC EXPANSION, FADES, CROSS-FADES, EDITING MINOR FLAWS, NOISE REDUCTION TO ELIMINATE CLICKS, DROPOUTS, & “HISS”, TEXT, And ISRC ENCODING.

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    • Please Note: ISRC is NOT required to use our services.
    • The International Standard Recording Code (ISRC) is an international standard code for uniquely identifying sound recordings and music video recordings. The code was developed by the recording industry in conjunction with the ISO technical committee 46, subcommittee 9 (TC 46/SC 9), which codified the standard as ISO 3901 in 1986, and updated it in 2001.
    • An ISRC code identifies a particular recording, not the work (composition and lyrical content) itself. Therefore, different recordings, edits, and remixes of the same work should each have their own ISRC code. Works are identified by ISWC codes. Recordings remastered without significant audio-quality changes should retain their existing ISRC codes, but the threshold is left to the discretion of the record company.
    • The provision of ISRCs is overseen by appointed national ISRC agencies. These national ISRC agencies issue codes directly to the public and may also utilize authorized ISRC Managers to issue ISRCs. In the United States, the appointed agency is RIAA. ISRC codes can be obtained directly from RIAA for an administrative fee ($80 at time of this publication) or from a commercial ISRC manager.[4] Only in territories where there is no national ISRC agency does IFPI provide codes to users.
    • To obtain a ISRC in your country please click this link –> Obtain an ISRC Code
    • Once again, Please note: ISRC is NOT required to use our services.

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Turnaround Time & Delivery

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    • Mastering generally takes 1 – 3 days for single songs and 7 – 10 business days for full albums, depending on our current work load, the turnaround time may be longer. Before making a purchase, please speak with us about the turnaround time for your project. Once complete It will then be emailed or shipped back promptly, and arrive at your doorstep or in your inbox.
    • Mixing generally takes 4 – 5 days for single songs and 14 – 18 business days for full albums and does not include shipping time. This is for your first mixes, completion of the mix depends on how many revisions are needed after your review the first mix, Also depending on our current work load, the turnaround time may be longer. Before making a purchase, please speak with us about the turnaround time for your project. Once complete It will then be emailed or shipped back promptly, and arrive at your doorstep or in your inbox.

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    • Yes, we offer rush services on all services. An additional fee will apply. Pricing (per song) is as follows.
    • 3 DAYS – 20%  |  2 DAYS – 40%  |  1 DAY – 60%
    • For more information please email us at info@DreamMachineREC.com

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    • A physical Red Book Standard master disc, reference disc, and data disc will be included free of charge to all full album project purchases. Less than 8 song mastering submissions will receive .wav and .aiff files and a DDPi File which is today’s standard for CD Replication online, and made available through digital download. We’re always more than happy to send you a physical master and reference disc at any time for an additional fee.

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[mk_fancy_text color=”#e8e6ed” highlight_color=”#000000″ highlight_opacity=”0″ size=”20″ line_height=”34″ font_weight=”300″ margin_top=”0″ margin_bottom=”18″ font_family=”Open+Sans+Condensed” font_type=”google” align=”center”]We are located in Palm Beach Florida, United States of America. Eastern Standard Time Zone.Pricing & Payment[/mk_fancy_text]

[mk_fancy_text color=”#e8e6ed” highlight_color=”#000000″ highlight_opacity=”0″ size=”20″ line_height=”34″ font_weight=”300″ margin_top=”0″ margin_bottom=”18″ font_family=”Open+Sans+Condensed” font_type=”google” align=”center”]Prices are reflective of our low operating expense and the high volume of projects We receive. Receiving mix & mastering projects via mail or internet, we can avoid the pitfalls of having to schedule appointments or sessions with the client, allowing us to produce work beyond “ordinary” office hours. This in turn means a much lower price point to our clients.[/mk_fancy_text]

[mk_fancy_text color=”#e8e6ed” highlight_color=”#000000″ highlight_opacity=”0″ size=”20″ line_height=”34″ font_weight=”300″ margin_top=”0″ margin_bottom=”18″ font_family=”Open+Sans+Condensed” font_type=”google” align=”center”]For online payments any Major Credit Cards is accepted as well as PayPal. If you make your purchase physically in person, we can accept all major credit / debit cards, cash or check. **Western Union, Bank Transfer and Prepaid Credit / Debit cards are NOT accepted. If you have any questions please e-mail us at info@DreamMachineREC.com[/mk_fancy_text]

[mk_fancy_text color=”#e8e6ed” highlight_color=”#000000″ highlight_opacity=”0″ size=”20″ line_height=”34″ font_weight=”300″ margin_top=”0″ margin_bottom=”18″ font_family=”Open+Sans+Condensed” font_type=”google” align=”center”]We believe in keeping our customers happy. If you are unsatisfied with your results We’re willing to make any small changes and adjustments free of charge. For bigger adjustments you will be able to use your Free Revision(s) or order revision ad-on. For Stem replacement or revisions to a mix after its been Mastered There will be an additional fee as well as for extra revisions. We Do NOT offer any refunds. If you have any questions please e-mail at info@dreammachinerec.com[/mk_fancy_text]

Guarantees & Satisfaction

 

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    • Yes, it’s true. We will continue to revise your mix / master until you are totally satisfied with the final result. Once you hear your mix or master, if there are things you want to change about it, simply call or email me with your change requests and we implement those changes and send you another updated mix or master using either your free or purchased revisions. You will get a mix / master that is of the highest possible sound quality available.
    • For Mixes I will revise small details such as volume changes and other adjustments free of charge. If you need changes such as vocal / instrumental replacement, track layout changes, any effect changes or a revision to a mix after it has been mastered they will be an extra cost for revisions.
    • Also check out our testimonials from our amazing clients Dream Machine Client Testimony
    • We believe in keeping our customers happy. If you are unsatisfied we are willing to make any small changes and adjustments free of charge. Unfortunately once a service is paid for we do not offer any refunds.

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Revisions

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    • Revisions are changes or edits you request for your Mix and/or Masters once they have been sent to you.
    • For Mixing, you get unlimited revisions with your order for any small changes.
    • For any larger changes such as stem replacement, and changes of the arrangement Revision fee will apply.
    • Any revisions to a Mix after it has been mastered revision fee will apply.

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Privacy Policy

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    • This Privacy Policy governs the manner in which Dream Machine Recording & CO. collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.dreammachinerec.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Dream Machine Recording & CO
    • Personal identification information
    • We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
    • Non-personal identification information
    • We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.

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    • Dream Machine Recording & CO may collect and use Users personal information for the following purposes:
    • – To improve customer service
    • Information you provide helps us respond to your customer service requests and support needs more efficiently.
    • – To personalize user experience
    • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
    • – To improve our Site
    • We may use feedback you provide to improve our products and services.
    • – To process payments
    • We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    • – To run a promotion, contest, survey or other Site feature
    • To send Users information they agreed to receive about topics we think will be of interest to them.
    • – To send periodic emails
    • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

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[mk_fancy_text color=”#e8e6ed” highlight_color=”#000000″ highlight_opacity=”0″ size=”20″ line_height=”34″ font_weight=”300″ margin_top=”0″ margin_bottom=”18″ font_family=”Open+Sans+Condensed” font_type=”google” align=”center”]We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.[/mk_fancy_text]

[mk_fancy_text color=”#e8e6ed” highlight_color=”#000000″ highlight_opacity=”0″ size=”20″ line_height=”34″ font_weight=”300″ margin_top=”0″ margin_bottom=”18″ font_family=”Open+Sans+Condensed” font_type=”google” align=”center”]Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.[/mk_fancy_text]

[mk_fancy_text color=”#e8e6ed” highlight_color=”#000000″ highlight_opacity=”0″ size=”20″ line_height=”34″ font_weight=”300″ margin_top=”0″ margin_bottom=”18″ font_family=”Open+Sans+Condensed” font_type=”google” align=”center”]Dream Machine Recording & Co has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.[/mk_fancy_text]

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Exporting And Sending Stems for Mixing

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    • For information on exporting stems in Protools please read ALL text below then click on the instructional video at the bottom to export your stems.
    • Please remove all effects, compressors and limiters when you export your stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also Please make sure you name your tracks/stems accordingly and in order.
    • Please Export your stems in WAV format to the folder you have created
    • How to Consolidate Individual Tracks in Pro Tools
    • For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
    • Export a Reference MP3 Of your mix so we have an idea of what you are aiming for. Also add a Text Document with containing the Song Title, Artist Name(s), Songwriters Name(s), Producers Name(s), Tempo, Genre, the Service you would like to order & any notes you want to include for the mixing process, including your name & contact information.
    • Once your stems are exported please return to the Mixing page for further instruction.

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    • For information on exporting your stems from reason please  Read ALL text below then click the link at the bottom for easy instructions.
    • Please remove all effects, compressors and limiters when you export your stems. If you have a instrument with a effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also Please make sure you name your tracks/stems accordingly and in order.
    • Please Export your stems in WAV format to the folder you have created (Here)
    • How to Export Tracks In Reason
    • For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
    • Export a Reference MP3 Of your mix so we have an idea of what you are aiming for. Also add a Text Document with containing the Song Title, Artist Name(s), Songwriters Name(s), Producers Name(s), Tempo, Genre, the Service you would like to order & any notes you want to include for the mixing process, including your name & contact information.
    • Once your stems and reference are exported and placed in the folders please return to the Mixing page for further instruction.

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    • For information on exporting stems in Cubase please Read and click below!
    • Consolidating Audio and Exporting OMF in Cubase
    • Please remove all effects, compressors and limiters when you export your stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters.
    • For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)

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    • For information on exporting stems in Studio One please read ALL text below then click on the instructional video at the bottom to export your stems.
    • Please remove all effects, compressors and limiters when you export your stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also please make sure you name your tracks/stems accordingly and in order.
    • Please Export your stems in WAV format to the folder you have created
    • How to Export Stems in Studio One
    • For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
    • Export a Reference MP3 Of your mix so we have an idea of what you are aiming for. Also add a Text Document with containing the Song Title, Artist Name(s), Songwriters Name(s), Producers Name(s), Tempo, Genre, the Service you would like to order & any notes you want to include for the mixing process, including your name & contact information.
    • Once your stems and reference are exported and placed in the folders please return to the Mixing page for further instruction.

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    • For information on exporting stems in FL Studio please Read and click below!
    • How to Export Stems in FL Studio
    • Please remove all effects, compressors and limiters when you export your stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters.
    • For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)

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    • Please Read and see the following video for instructions on Exporting stems from Ableton Live
    • How to Export Stems in Ableton Live
    • Please remove all effects, compressors and limiters when you export your stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also please make sure you name your stems accordingly and in order.
    • For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)

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    • For information on exporting stems from Garage Band please read and see the following video below.
    • How to Export Stems in Garage Band
    • Please remove all effects, compressors and limiters when you export your stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also please make sure you name your stems accordingly and in order.

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    • 1. Remove all effects from every track including the master track.
    • 2. Make sure the volume level of each track is set to 0.0db including the master track.
    • 3. Create a folder on your desktop with the name of the song and the word “Stems”
    • 4. In Mixcraft click on “Mix Down To Audio File”
    • 5. Select the folder you created on the desktop.
    • 6. For “Save as type” Choose Wave File (For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
    • 7. Select “Mix Each Track To A Separate File”
    • 8. Click Save
    • 9. On the desktop open the folder to make sure the files are there. If they are, right click the folder and select “Send To” then “Compressed Folder”
    • 10. Just email the compressed fold to us.

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    • Information on exporting stems from Reaper Please Read and click below!
    • How to Export Stems in Reaper
    • Please remove all effects, compressors and limiters when you export your stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also Please make sure you name your stems accordingly and in order.
    • For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)

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    • 1. Select and make sure all your tracks are highlighted in your session.
    • 2. Go to File > Export > Audio
    • 3. Select WAVE for the file type.
    • 4. In the Source Category select Tracks
    • 5. for the Channel Format choose Stereo
    • 6. For the Sample Rate choose 44100
    • 7. For the Bit Depth choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
    • 8. In the preset section you can choose Raw Tracks (no automation/fx)
    • 9. Bounce the files into a folder, then compress (zip) the folder and send it to us.
    • Note: Please remove all effects, compressors and limiters when you export your stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also please make sure you name your stems accordingly and in order.

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    • For information on exporting stems from Garage Band please read and see the following video below.
    • How to Export Stems in Garage Band
    • Before you Export your Stems, please make sure all effects and limiters are bypassed.
    • For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)

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